Sahaaya 2.0 (Namma Bengaluru) is a lifestyle tool designed specifically for Bengaluru residents. It allows users to submit complaints to government departments at any time and track the progress of their applications in real time, making their lives even more convenient. Users can also upload text, photos, and images to add further evidence to their complaints, ensuring they attract greater attention from relevant government departments. For residents of Bengaluru, this is a must-have lifestyle app.
Features:
Unified application: The App brings together all the major departments of Bruhat Bengaluru Mahanagara Palike, such as BESCOM, BWSSB, BMTC, BMRCL, BMRDA, and BDA in one place. This makes it convenient for users to access different services and register grievances without switching between multiple apps or platforms.
Grievance registration: Users can easily register their grievances with the respective departments using various sources such as text, photos, and videos. This allows users to provide detailed information about their issues, making it easier for the concerned authorities to understand and address the problems effectively.
Integration of multiple departments: The App integrates the grievance modules of various departments, ensuring that users can access and register their grievances against any of these departments through a single platform. This saves time and effort for users as they don't need to visit separate websites or apps for each department.
Real-time status updates: The App allows citizens to track the status of their registered grievances on a day-to-day basis. This feature keeps users informed about the progress of their complaints, giving them transparency and assurance that their issues are being addressed by the concerned authorities.
Multimedia support: The App supports the submission of grievances in various formats such as text, photos, and videos. This allows users to provide visual evidence or additional details related to their complaints, enabling the departments to better understand and resolve the issues.
User-friendly interface: The App provides an easy-to-use interface, making it accessible for all citizens of Bengaluru. Users can navigate through the different features and options effortlessly, ensuring a smooth and hassle-free experience while registering their grievances.
Reviews:
This is an excellent App from BBMP (IT). It is very user friendly, has an automatic geo-tagging and a provision to add photo/ video. Bengalureans must install this App and make full use of it. This is the way forward for a futuristic SMART CITY. However, BBMP Grievance ID/ Complaint numbers are closed without attending by attaching wrong or blank image document by the BBMP staff. Therefore, this excellent App has become unpopular and is not serving the purpose it was designed for.
The app keeps asking for various permissions, and even after granting the permissions, the app closes saying it has a bug. I tried uninstalling and reinstallation, even then the app does not open. Please do the needful and publish the app as soon as possible. It was working fine when it was called Namma Bengaluru. Regards Chella Dorai.
The app only keeps asking to enable permissions, even when all permissions are granted. It does not work at all. I have uninstalled and reinstalled it 5 times. I wonder if this really works or it is a scam app.
Summary:
In conclusion, the "Namma Bengaluru (Sahaaya*0)" app is a user-friendly and comprehensive platform that allows citizens to easily register and track their grievances with various government departments in Bengaluru. With its integrated modules, multiple sources for submitting grievances, and real-time updates, the app streamlines the process and empowers citizens to hold the government accountable for resolving their concerns. Download the app now to have a voice in making Bengaluru a better place for all its residents.
